Serqova Support
Need help with bookings, payments, or your account? Our team is here to make things simple — fast, friendly support available every day.
Common Topics
- Account & Login — Trouble signing in or creating an account? We'll help you recover access and secure your profile.
- Booking Services — How to find, book, or manage cleaning, repair, and maintenance services.
- Payments & Refunds — Accepted payment methods, invoices, and refund requests.
- Reschedule or Cancel — Change or cancel bookings from your profile.
- Ratings & Reviews — Leave feedback for professionals and see previous reviews.
Quick Support Tips
- Keep the app updated for the best experience.
- Enable location access to find nearby professionals quickly.
- Check your internet connection before booking or paying.
- Have your booking ID ready when contacting support for faster help.
Frequently Asked Questions
How do I get a refund?
Open your booking → choose "Request Refund" and tell us why. You can also contact support with the booking ID.
How do I change my booking?
From the booking detail page choose "Reschedule" or "Cancel". If you need help, contact us directly.
Legal & Policies
By using Serqova you agree to our Terms of Service and Privacy Policy. For service-specific guarantees please see the provider's terms in each booking.